Junior Managed Services Consultant

Company: Interlink Cloud Advisors
Location: Mason
Posted on: September 16, 2023

Job Description:

Interlink seeks an innovative Consultant to join our Technical team. Interlink is a nationally recognized IT consulting company, offering the flexibility of a small company while providing stability and benefits usually found at enterprise firms. We work with a "family first" attitude, so we look to hire motivated individuals who understand that getting work done and having fun is important. As the winner of The Best Places to Work Award two years in a row, we know what it takes to care for our employees and clients.

The Role

Join our team as a full-time Junior Managed Services Consultant and experience a rewarding learning and professional development path within our organization. This entry-level position is designed to offer an enriching experience where you can leverage your technical expertise while immersing yourself in IT service management. By joining our team, you will have the opportunity to gain a profound understanding of the essential components within the Microsoft 365 stack, enhance your skills through engaging projects, observe and learn from customer engagements, and actively contribute to internal processes and technical advancements. We are committed to fostering your professional development, expanding your knowledge and skills, and enabling you to thrive in our dynamic and collaborative environment.

Responsibilities

• Participate in identifying, creating, and executing IT strategies and support for our Enterprise, Mid-Market, and SMB customers.
• Provide technical support for various IT systems, including Office 365, Windows Tune, Microsoft Azure, Microsoft Exchange, Microsoft Lync, Active Directory, Windows Server, Windows Desktop, MS System Center Suite, and other general IT infrastructure - SAN storage, networking, etc.
• Provide second and third-level user support. We outsource level-one end-user support.
• Provides day-to-day technical, project, and process support and expertise to the client team
• Maintain accurate documentation of technical procedures, configurations, and client interactions.
• Assist with the delivery of deployment and migration projects
• Interface with Clients in a presales capacity to find opportunities and scope projects
• Provide vital customer service while working with Clients on-site or remote
• Find opportunities to drive additional value to our clients while working with them Requirements
  • High school diploma
  • Experience with Office 365, Windows PowerShell, Active Directory, Exchange Server, and Intune
  • Ability to establish and nurture internal solid and client-driven relationships and work seamlessly within a collaborative environment
  • Detail-driven and focused
  • Ability to be self-driven while being a team player
  • Decision-making and critical thinking
  • Ability to pass a pre-employment background check
    
    Interlink Advantage
    
    We are the premier Microsoft Cloud consulting company based in Mason, OH. We are a team of trusted experts who know how to navigate the intricacies of Microsoft's technologies, guiding and educating clients to avoid overspending on tech licenses while optimizing their tools. At Interlink, we believe that working in an innovative, fun, and collaborative environment is key to success. Get to know us and our company culture more at: http://www.interlink.com/about-us/company-culture.
    
    Interlink Cloud Advisors is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Keywords: Interlink Cloud Advisors, Middletown , Junior Managed Services Consultant, Professions , Mason, Ohio