Implementation Specialist

Company: Solomon Page
Location: Mason
Posted on: September 15, 2023

Job Description:

We are looking for an Implementation Specialist for a top retail company in Mason, Ohio! This hybrid contract position is responsible for new and existing client implementations for SMB (Small, Mid-Market Business) clients and will be mainly focused on clients with simple to moderate administrative needs managed through either an automated or manual installation approach. Responsibilities: ---Main client/broker contact during the end-to-end implementation process and as a liaison between key client/broker contacts and cross-functional departments. ---Responsible for execution of client implementations including effectively managing project timeline to ensure on-time completion of deliverables and deployment for plan effective date. ---Complies with Standards of Administration and processes as defined by functional areas. ---Responsible for providing complete and timely communication and reporting to Manager related to implementations in process, including project status, progress on key deliverables and outstanding issues being worked or potential risks. ---Responsible for meeting deadlines as defined by various functional areas. ---Responsible for data entry and tracking of group implementations using Project Plan tool. ---Effectively communicates details of group implementation to account service owner at completion of implementation. Required Qualifications: ---Bachelor's degree or equivalent experience. ---2+ years of experience in Client Operations, Client/Customer Support or Client Implementations. ---Experience with high-volume request management. ---Works constructively under pressure in higher-volume environment. ---Strong verbal and written communication skills across functional lines . ---Experienced with Microsoft Word, Excel, Outlook and SAP or other CRM applications. If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , Twitter , and LinkedIn . Opportunity Awaits.

Keywords: Solomon Page, Middletown , Implementation Specialist, Other , Mason, Ohio