Customer Support Associate

Company: TurnKey Real Estate Inc
Location: Middletown
Posted on: May 25, 2023

Job Description:

We are looking for a motivated, detail-oriented Representative who is able to take initiative! The ideal candidate will possess great strength in their communication skills, ability to prioritize, multi-task, and remain calm under pressure.

Benefits: PTO, Paid Holiday, Healthcare, and 401k.

**Please respond with current contact information, resume and references**

Responsibilities:
--- Answer incoming calls from customers including product and service questions, and general information.
--- Accurate tracking of customer accounts and making updates with new account information as necessary.
--- Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed.
--- Identify common customer issues.
--- Scheduling and General administrative duties.
--- Utilize company software to maintain accurate property/tenant information.
--- Assist department with daily tasks including but not limited to data entry, faxing, and scanning.

Qualifications:
--- Excellent verbal and written communication abilities
--- Solid understanding of customer interactions
--- Showcase outstanding communication, active listening, and interpersonal skills
--- Capacity to evaluate and assign priority to information when making decisions
--- Property Management experience is a plus

About Company:
Family values, team player, and a strong work ethic is our core values! Our ideal candidates will have these core values as well. If you want to work in an exciting environment, be a part of a team that is leading the investment real estate industry, and looking for opportunities for future growth, look no further. An equal opportunity company.

Keywords: TurnKey Real Estate Inc, Middletown , Customer Support Associate, Other , Middletown, Ohio