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Member Service Advocate (Work From Home)

Company: Cityblock Health
Location: Middletown
Posted on: November 22, 2022

Job Description:

[Call Center / Remote] Anywhere in U.S. / Up to $90K per year / Health insurance / Retirement benefits / PTO - As a Member Service Advocate you'll: Place calls to, and field calls from, Cityblock members around the country; Orient members to Cityblock's care model and field inquiries, concerns, and requests; Instill loyalty and trust by anticipating member needs, conveying genuine interest and empathy, building trust, and providing accurate and efficient services to all members and other callers; Complete a screening questionnaire with members, verify their insurance, schedule appointments, connect to a clinician on-call, and/or research inquiries with excellent engagement and problem-solving skills...Hiring Fast > >

Keywords: Cityblock Health, Middletown , Member Service Advocate (Work From Home), Other , Middletown, Ohio

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