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Front Office Specialist - Patient Access - St Rt 122 - Middletown - FT/Days

Company: Kettering Health
Location: Middletown
Posted on: November 20, 2022

Job Description:

OverviewKettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether its by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach. -Campus OverviewKettering Physician Network -

  • Our -elite -medical group employs more than 700 providers, including physicians and advanced practice providers, throughout the Greater Dayton and Cincinnati areas. -
  • Our patients have access to a multidisciplinary professional team to meet all their healthcare needs. From primary care to brain and spine surgery, we -provide -an extensive range of specialties and expertise, in over 200 locations and ten counties. - -
  • Working collaboratively across specialties, we offer -patients a team-based model of care -in which the patient is the most important member of the healthcare team.Responsibilities & RequirementsUnder the supervision of the provider and/or practice leader, provides administrative support throughout the practice. This position is typically the first point of contact (phone and in-person) for the office. This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; day-end reconciliation duties. -Job Requirements:
    • High School Diploma or equivalent.
    • Previous front office experience or background in general office work.
    • Must be able to maintain confidentiality/discretion.
    • Must be patient, courteous, and tactful.
    • Ability to communicate and relate well with office staff, ancillary departments and the public.
    • Ability to follow direction, accept orders and perform repetitive tasks.
    • Computer literate in use of word processing and email.Preferred Qualifications
      • 1-year experience in a medical/physician office setting preferred
      • Experience in electronic medical records preferred.
      • Knowledge of medical terminology preferred.

Keywords: Kettering Health, Middletown , Front Office Specialist - Patient Access - St Rt 122 - Middletown - FT/Days, Other , Middletown, Ohio

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