Bilingual Patient Services Representative
Company: Primary Health Solutions
Location: Middletown
Posted on: May 10, 2022
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Job Description:
Description:
**Sign-On Bonus****Retention Bonus****Extra Bilingual
Pay**SUMMARY:Performs a variety of front desk functions in a
medical office to include registering patients,making appointments,
and processing patient payments by performing the following
duties.ESSENTIAL DUTIES AND RESPONSIBILITIES:This job description
reflects management's assignment of essential functions. Nothing in
thisjob description restricts management's right to assign or
reassign duties and responsibilities tothis job at any time.PATIENT
REGISTRATION AND OUT PROCESSING:Performs all functions checking in
and out patients in an accurate and timely manner.Advises patients
regarding payment options to include assistance programs, slide and
commercial insurance eligibility.In a professional manner, collects
co-payments from patients in the form of cash, check, and credit
card and provides receipt.PATIENT CARE:Maintains patient flow based
on appointment setting and medical need; directs other patients and
visitors to appropriate area.Maintains communication with the
waiting patient advising them of the progress toward their being
seen. Communicates backlogs with the back office and suggests
solutions.Schedules patient appointments in an accurate and timely
manner.Assists patients with insurance questions.Makes financial
arrangements with patients, explains payment options, and obtains
patient's choice of options.OFFICE OPERATIONS:Answers the phone,
takes messages and routes them to the appropriate area in a timely
manner.Prepares daily report sheets and deposits for center.
Balances cash collections with posted payments.Checks accounts on
all patients scheduled to be seen the next day for any outstanding
balances.Verifies all fee tickets are complete and charges are
entered in the practice management system.Prepares daily deposits
for bank transfer and secure cash until transferred to authorized
personnel or deposited at the bank. Balances cash collections with
posted payments.Pulls charts as needed and as indicated by
provider.Participates as requested in quality improvement
activities such as group meetings, PDSA pilots, improving relevant
processes, etc.Assists as assigned in patient communications, such
as care reminders, tracking followup, etc.Maintains appearance and
materials in lobby.SUPERVISORY RESPONSIBILITIES:No direct
reports..
Requirements:
EDUCATION AND/OR EXPERIENCE:High School diploma or
equivalentPI175133913
Keywords: Primary Health Solutions, Middletown , Bilingual Patient Services Representative, Other , Middletown, Ohio
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