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LINE SERVICE LEAD

Company: City of Middletown
Location: Middletown
Posted on: January 10, 2020

Job Description:

PART-TIME LINE SERVICE LEAD Middletown Regional Airport City of Middletown The City of Middletown is currently accepting applications for the position of Part-Time Line Service Lead at the Middletown Regional Airport. Position is responsible for mentoring and training Line Service Trainees. Position is responsible for ensuring the safe fueling and movement of aircraft, as well as performing tasks related to fueling quality control. This position is customer service focused, with safe operating practices and commitment being highly important. Specified knowledge and understanding of the general aviation system is required along with the ability to identify unsuitable conditions. Requirements: High School Diploma or GED; and three (3) months of service experience. Salary Range: $15.69 to $16.98 per hour. Deadline to submit application is Friday, January 10, 2019 at 5:00 p.m. EOE/Drug-free workplace. Position SummaryPosition is responsible for supervising, training, and facilitating performance of Customer Service Representative employees at the Middletown Regional Airport. Position is required to ensure the safe fueling and movement of aircraft, as well as performing tasks related to fueling quality control. This position is customer service focused, with safe operating practices and commitment being highly important. Specified knowledge and understanding of the general aviation system is required along with the ability to identify unsuitable conditions. Position Qualifications1. High School Diploma or GED; and three (3) months of service experience.2. Must have basic mathematical skills (ability to add, subtract, multiply and divide all units of measure using whole numbers).3. Must be an excellent verbal and written communicator.4. Must possess a valid Ohio's Driver's License. Duties and Responsibilities (For Performance Appraisal)1. Aircraft marshalling and greeting.2. Effectively communicate work progress and significant issues with Airport Manager and staff.3. Assist with phone reception, radio (Unicom) communication, fuel orders, service requests, credit card processing and inventory control when needed.4. Perform customer service requests while maintaining high standards of customer service relations.5. Ensure cleanliness of FBO facility (lounges, restrooms, offices, grounds, etc.)6. Coordinate fueling and moving aircraft in accordance to best practices, NATA training and ATA103.7. Perform fuel quality control in accordance to best practices and NATA training.8. Ensure the safety and security of the airport FBO facilities and the general aviation sector.9. Process rental car and hotel reservations.10. Perform other FBO duties as required by supervision recblid 4lsz2grjo5zollmq9q9lemm3fzug5f

Keywords: City of Middletown, Middletown , LINE SERVICE LEAD, Other , Middletown, Ohio

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