Epic Senior Systems Analyst - Beacon/ Research
Company: OhioHealth
Location: Columbus
Posted on: June 15, 2026
|
|
|
Job Description:
We are more than a health system. We are a belief system.
We believe wellness and sickness are both part of a lifelong
partnership, and that everyone could use an expert guide. We work
hard, care deeply and reach further to help people uncover their
own power to be healthy. We inspire hope. We learn, grow, and
achieve more - in our careers and in our communities.
Job Description Summary:
The Senior Systems Analyst Epic will play a crucial role in
designing, building, testing, training, deploying, and supporting
Epic applications to optimize clinical and operational workflows.
This position requires a deep understanding of healthcare
workflows, system integration, and project management to ensure the
efficient operation of the healthcare system's IT infrastructure.
Partners closely with operational leaders and end users to
translate business requirements into reliable Epic configuration,
integrations, and reporting-supporting safe patient care, efficient
revenue cycle operations, and regulatory compliance while achieving
Service Level Agreements (SLAs) relative to the supported
applications. Provides technical expertise by enforcing the vision
of the application and safeguarding the integrity and security of
the application environment and training in collaboration and
partnership with architects, tech leads and engineers. Leads
process improvement activities related to Application Management
and training for Epic and related third party applications. The
Senior System Analyst Epic encompasses two closely related role
focus areas: Application Build and Application Training. While
responsibilities are similar, emphasis may vary based on team
assignment.
Responsibilities And Duties:
Both RolesSystem Analysis and Design:
Engage stakeholders to gather and refine requirements, map
current-state workflows, and design Epic build that aligns with
operational goals and policy.
Create and maintain specifications, decision logs, and design
documents for clear traceability and change control.
Conduct gap analyses to identify configuration or workflow changes
needed for upgrades, regulatory changes, or new initiatives.
Project Management:
Manage smaller projects related to system implementations and
upgrades.
Strong knowledge with various project management approaches, e.g.
waterfall, agile.
Ability to lead project teams in project methodology.
Training and Documentation:
Create and maintain comprehensive documentation for system
configurations and processes.
Mentor junior analysts and provide guidance on best practices.
Application Build RoleApplication Build, Configuration, and
Deployment:
Configure records, master files, and tools (e.g., profiles, rules,
security classes, workflows) aligned to approved design.
Maintain environment parity and adhere to change management and
build naming conventions.
Develop and execute unit, integrated, and UAT test plans; log and
resolve defects; document test evidence.
Validate interfaces, printing, reporting, and downstream workflows;
confirm regression coverage in upgrades.
Coordinate release management, environment moves, and downtime
procedures for upgrades and patches.
Provide go-live and post-live hypercare, including rounding, office
hours, tip sheets, and at-the-elbow support.
Manage service requests and incidents ina timely manner; meet SLAs
through robust triage and root-cause analysis.
Provide advanced support for (Epic, Workday, Kronos,) and other
applications. Collaborate with IT and clinical teams to integrate
across IT portfolio with other IT systems (e.g., Epic, 3rd Party
Imaging Applications, AI, etc.).
Integration and Data Management:
Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and
other exchange workflows.
Partner with analytics teams on Clarity/Caboodle extracts,
registries, and operational reporting needs.
Ensure data integrity and metric definitions are consistent across
modules and stakeholders. Compliance & Risk:
Support regulatory readiness (e.g., CMS, Joint Commission), audit
needs, and policy alignment.
Embed privacy/security controls, including sensitive record
handling and audit trails.
Contribute to ITIL-aligned incident, problem, change, and
configuration management processes.
Application Training RoleCurriculum Management:
Design and implement customized training programs aligned with
organizational strategy and operational goals
Oversee maintenance, enhancement, and governance of the CareConnect
curriculum
Ensure curriculum accuracy, consistency, and alignment with
organizational priorities
Incorporate learner and stakeholder feedback into ongoing
curriculum improvements
Oversee the build, maintenance, and readiness of training
environments
Ensure clear and timely communication related to system releases
and upgrades
Request/Incident Management:
Manage end user training related requests and incidents with
professionalism and efficiency
Evaluate, prioritize, assign, and resolve requests within
established service expectations
Document incidents and resolutions to support a comprehensive
knowledge base
Collaborate with IT and operational partners to identify trends and
implement preventative improvements
Refine support processes to enhance service quality and user
experience
Minimum Qualifications:
Bachelor's Degree
Additional Job Description:
SPECIALIZED KNOWLEDGE
Required for Both Roles:
Requirements for Application Training role:
Preferred for Application Build role:
DESIRED ATTRIBUTES
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
IS Ambulatory
Join us!
if your passion is to work in a caring environment
if you believe that learning is a life-long process
if you strive for excellence and want to be among the best in the
healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and
maintains compliance with all state, federal, and local
regulations. OhioHealth does not discriminate against associates or
applicants because of race, color, genetic information, religion,
sex, sexual orientation, gender identity or expression, age,
ancestry, national origin, veteran status, military status,
pregnancy, disability, marital status, familial status, or other
characteristics protected by law. Equal employment is extended to
all person in all aspects of the associate-employer relationship
including recruitment, hiring, training, promotion, transfer,
compensation, discipline, reduction in staff, termination,
assignment of benefits, and any other term or condition of
employment
Remote Work Disclaimer:
Positions marked as remote are only eligible for work from
Ohio.
Keywords: OhioHealth, Middletown , Epic Senior Systems Analyst - Beacon/ Research, IT / Software / Systems , Columbus, Ohio
|
Click
here to apply!
|
