Firmwide Resiliency Office Control Management Vice President

Company: JPMorgan Chase & Co.
Location: Columbus
Posted on: April 1, 2026

Job Description:

Description We are in search of a Control Manager to join our Firmwide Resiliency Office (FRO) Controls team, a role crucial to maintaining a strong control environment and enhancing our resiliency capabilities across our diverse company. The successful candidate will work closely with the FRO leadership team, implementing our control framework, managing operational risks, and preparing for audits, while also focusing on data oversight and governance. This role requires a background in operational risk management and resiliency, familiarity with compliance and audit practices, and excellent communication skills for regular interaction with senior management and regulatory bodies. As a Vice President within the FRO Controls team, you will be tasked with upholding a robust and consistent control environment across the resiliency landscape. Your responsibilities will include assisting Firmwide Resiliency stakeholders in managing and reporting on the operational risk environment. You will collaborate with various teams to identify and mitigate operational risk, fostering a proactive risk and control culture, and offering leadership support for the execution of the Risk & Control Self-Assessment. Your key stakeholders will encompass FRO teams covering Product, Transformation, Data, Automation, Tooling, and reporting. Additionally, your role will necessitate coverage and engagement with the firmwide Chief Data & Analytics controls team, CORE Leads, and FW Controls leadership. Job Responsibilities Manage for control-related activities: designing controls in partnership with Business Executives, measure control effectiveness, providing control implementation support & control validation, and performing control evaluation based on defined triggers Manage proposals to resolve complex scenarios which require the consideration of operational impact, regulatory obligations, and a dynamic product and control climate. Review and analyze program related data (e.g., KRI/KPI) to support firmwide programs and risk management Identify opportunities to leverage the firm’s tooling to drive automation and leverage machine learning / artificial intelligence Proactively engage with stakeholders to self-identify control breaks Perform issue/action plan administration end-to-end Identify the root cause and key themes/trends to address issues Develop action plans; validate the execution of action plans Required qualifications, capabilities and skills Bachelor’s degree or equivalent experience required 6 years of financial service experience in controls, audit, quality assurance, risk management, or compliance Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Control & Operational Risk Evaluation in conjunction with business partners Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) Preferred qualifications, capabilities and skills Business knowledge - ability to understand the business / knowledge of regulation surrounding business and strong orientation with the Data, AI/ML or ESG domain Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner Familiarity with Operational Resiliency and Incident & Crisis Management Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities Project management & leadership experience Ability to visualize and present complex messages to stakeholders and executives

Keywords: JPMorgan Chase & Co., Middletown , Firmwide Resiliency Office Control Management Vice President, IT / Software / Systems , Columbus, Ohio