Infrastructure Engineer II - Managed File Transfer
Company: JPMorganChase
Location: Columbus
Posted on: April 1, 2026
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Job Description:
Description With your expertise in delivering infrastructure
solutions, you are a top-performer in your field. Come on board as
a highly appreciated member of a winning team. As an Infrastructure
Engineer II at JPMorgan Chase within the Infrastructure Platforms
organization, you will develop expertise in software, applications,
and technical processes related to infrastructure engineering. In
this role, you will start to apply your skills and proficiency in a
specific application or technical methodology. Job responsibilities
Carries out day to day work assignments with some guidance and
within documented parameters Provides support in configuring and
provisioning new file transfer routes by setting up connection
parameters, defining transfer protocols, establishing routing rules
within file transfer platforms, and configuring source and
destination endpoints, authentication mechanisms, and data
transformation requirements. Directly supports customers and
business users with complex questions or escalations through
phones, emails, and chats Serves as a point of contact during Major
Incidents working with the Global Incident Management team and
other partners providing information regarding client impacts, and
product impacts Maintains Senior leadership informed, providing
periodic communications during the incident Represents the team in
meetings with clients and internal partners, including client
calls, business reviews, RCA discussions, and project calls
Analyzes service cases and collaborate with stakeholders to prevent
potential escalations or recurrence of past issues Contribute
expertise to the development of new support documentation, along
with updating existing procedures Required qualifications,
capabilities, and skills Formal training or certification on
infrastructure engineering concepts and 2 years applied experience
Understanding of cloud, virtualization, APIs, and software
languages such as Python, Java, Bash, Shell Proficient knowledge of
risk and controls landscape, ensuring company-wide standards are
met Experience with configuring and troubleshooting file transfer
protocols, ciphers, and encryption (FTP, SFTP, FTPS, AS2)
Experience in Production Support, testing and debugging of
automated tasks (Apps, Systems, Infrastructure) Experience with
developing frameworks that reduce operational toil or application
technical debt while maintaining a high degree of system
availability Knowledge of Linux, Shell scripting, PERL Scripting,
and SQL Preferred qualifications, capabilities, and skills Hands-on
experience in incident management or production support environment
Experience working in the financial services industry supporting
mission critical applications
Keywords: JPMorganChase, Middletown , Infrastructure Engineer II - Managed File Transfer, IT / Software / Systems , Columbus, Ohio
