Retail Customer Service Associate
Company: FedEx Office
Location: Mason
Posted on: September 18, 2023
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Job Description:
Compensation: $15.50 - $17.25. The estimate displayed represents
the typical salary range or starting rate of candidates hired in
your area. Factors that may be used to determine your actual salary
may include your specific skills, your work location, how many
years of experience you have, and comparison to other employees
already in this role.
POSITION SUMMARY:
The Store Consultant consistently delivers a positive customer
experience to all customers, utilizing consultative skills to
anticipate customer needs, suggest alternatives and provide
solutions. This customer service focused team member is
knowledgeable in all areas of the Store's business, including
print, signs & graphics, and shipping. They will be responsible for
taking orders, coordinating activities in the Store, providing
pricing and product information, and recommending appropriate FedEx
Office products and services. The Store Consultant will operate and
maintain a wide variety of equipment, move boxes and equipment,
stock materials, manage the production queue and output, manage
complex projects, manage retail supply, and complete assigned tasks
based on priority.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position
may be asked to perform, and is not intended to be
all-inclusive)
People
Service
Profit
Self-Management
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
ESSENTIAL FUNCTIONS:
Quality Driven Management strives to deliver market-leading
customer experience, business excellence, and financial return
through a Quality-oriented culture and day-to-day application of
Quality science.
FedEx Office is an equal opportunity employer and prohibits
discrimination and harassment against any employee or applicant on
the basis of race, color, religion, national origin, citizenship,
genetic information, age (except for bona fide occupational
qualifications), sex, pregnancy (including childbirth or a related
medical condition), disability, sexual orientation, gender
identity, gender expression, marital status, military leave or
service, status as a disabled veteran or other covered veteran
status, participation in EEO protected activity, any other status
protected by federal, state, or local law, or association with a
person on the basis of one or more of the foregoing. America's
Military Veterans and individuals with disabilities are strongly
encouraged to apply.
FedEx Office will provide reasonable accommodations to qualified
individuals with disabilities, including throughout the application
and hiring process, if requested. Applicants who require reasonable
accommodations in the application or hiring process should email
HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants,
including those with criminal histories, in a manner consistent
with the requirements of applicable state and local laws, including
the San Francisco Fair Chance Ordinance, the City of Los Angeles'
Fair Chance Initiative for Hiring Ordinance, and the New York City
Fair Chance Act. The existence of a criminal record is not an
automatic or absolute bar to employment and a candidate's criminal
record will be considered individually based on factors such as the
relationship between the job sought and the criminal offense, the
timing of the offense, the nature of the offense, and any other
relevant information. If you are applying in Philadelphia, PA, you
can click here to learn about Philadelphia's fair chance hiring
law.
For more information, click here.
Keywords: FedEx Office, Middletown , Retail Customer Service Associate, Hospitality & Tourism , Mason, Ohio
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here to apply!
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