Store Clerk
Company: United Dairy Farmers
Location: Middletown
Posted on: January 5, 2021
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Job Description:
Job DescriptionLocated at Store#171 - 101 N Verity Parkway,
Middletown, OH - NOTE: You must be at least 16 years old to work at
United Dairy Farmers. Position Title: Guest Services Associate
(Store Clerk) Reports to: Store Manager Schedule: Part Time (25
hours or less per week); may work 1st, 2nd or 3rd shift NOTE: You
must be at least 16 years old to work at United Dairy Farmers.
Position Description: The primary responsibility of a Guest
Services Associate at United Dairy Farmers is to provide
outstanding service to every Guest by following the five phases of
The Hi Five Guest Experience. The Guest Services Associate is
responsible for following company policy to ensure the safe and
efficient operation of his or her shift as well as carrying out his
or her job in an honest and ethical manner, complying with all laws
and regulations, and all company policies and requirements.
Essential Functions: Overall Guest Services: Provide the signature
UDF Hi Five Guest Experience; greet Guests with a warm, authentic
hello, ensure store is prepared and ready for Guests at all times,
anticipate needs of Guests and provide assistance to ensure each
Guest leaves satisfied with the intention to return to our store.
DipSide Guest Services: Preparation of shakes/malts, cups/cones of
ice cream/yogurt, sundaes, sodas and "hand-packed" containers.
Efficient Operation of Point of Sale System and Gas Console:
Properly authorizing and control gas sales, accurately register all
transactions, handling coins/currency/checks/credit card
transactions/coupons/food stamps and making change. Stocking
Merchandise: Keep shelves, displays, milk box and freezers filled
and faced, ensure dip cabinet is filled and appears presentable to
our Guests; ensure coffee pots and ice dispensers are full, ensure
the proper rotation of stock and check for out of code dates.
Security: Maintain awareness of all Guests in the store/on the lot
to minimize shop-lifting and gas drive-offs, control cash levels in
the register by using proper "drop" procedures, doing vendor log-in
and following all steps in the Tobacco/Alcohol Management and
Robbery/Violence Deterrence programs. Maintenance: Ensure the store
and parking lot are kept in a safe, clean and organized condition;
keep store equipment clean; monitor product and refrigeration
equipment temperatures. Reporting: Accurate completion of time
records and the Customer First Document. Other duties as assigned
by Management Minimum Requirements: Ability to speak, hear and
understand spoken English well enough to communicate effectively
with customers. Ability to see well enough to operate store
equipment, including POS terminal, gas console, check
identification documents and to use price book. Ability to
understand operating instructions for store equipment and to
operate all store equipment. Ability to prepare DipSide items using
supplies located in the dip cabinets. Ability to handle coins,
currency, checks, credit transactions, coupons and food stamps,
recognize denominations and accurately make change. Ability to
recognize numbers, count and do arithmetic well enough to complete
required records. Ability to move merchandise from storage to
shelves/displays/freezers/milk box and place for proper display.
Ability to clean counters and other surfaces. Ability to tolerate
exposure to temperatures as low as -30 degrees Fahrenheit for at
least 2 minutes. Ability to tolerate exposure to temperatures as
low as +33 degrees Fahrenheit for at least 10 minutes. Ability to
raise at least 10 pounds from floor level to a height of 5 feet.
Ability to place an 8' x 10' x 10' package weighing 21 pounds into
a dip cabinet, the top of which is 3 feet above the floor. Notice:
The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this
position are not exhaustive but are believed to be accurate at the
time of publication. Management reserves the right to revise this
job description at any time without notice and to require that
other tasks be performed when necessary (for example in response to
emergencies, changes in personnel, changes in workload or technical
developments).
Keywords: United Dairy Farmers, Middletown , Store Clerk, Hospitality & Tourism , Middletown, Ohio
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