General Manager

Company: Boston Pizza International, Inc. (New Glasgow)
Location: Indianapolis
Posted on: June 1, 2025

Job Description:

OverviewGeneral Manager (GM)General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversee the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and organizational skills to support a dynamic team. They should be passionate about developing and motivating team members and recognizing star performers.The General Manager will also work to attract Guests by developing and implementing marketing, advertising, public, and community relations programs. They are responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They demonstrate outstanding leadership, champion a fun and safe work environment, and contribute to a thriving workplace culture.Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programsResponsibilitiesWhat does a successful General Manager look like?
  • Oversees both Front of House and Heart of House operations, ensuring seamless collaboration
  • Leads by example and works alongside team members
  • Achieves goals through strong organizational skills and effective time management
  • Builds relationships by finding common ground and working cohesively with all team members
  • Champions the "Foundations of Hospitality," "Heart of Hospitality," Boston Pizza's Brand Standards, and Food Safety
  • Communicates effectively, sharing goals and challenges, and coaches the team for continuous improvement
  • Maintains composure and thrives in a fast-paced environment
  • Seeks professional development opportunities and continuous learningQualificationsBoston Pizza has been established for over 50 years and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are dedicated to exceeding Guest expectations daily, Boston Pizza is the place for you!
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Keywords: Boston Pizza International, Inc. (New Glasgow), Middletown , General Manager, Executive , Indianapolis, Ohio