Automotive Service Advisor
Company: Mercedes-Benz of Easton
Location: Columbus
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Germain Mercedes-Benz of Easton
Automotive Service Advisor Columbus, OH Performance driven earnings
starting from $90,000-$150,000 per year Best of the Best
award-winning dealership with the largest repair facility in the
region, operating with the support and structure found only in top
tier luxury markets. At Germain, our mission is to attract, develop
and retain exceptional people to deliver an outstanding experience
that creates loyalty beyond reason, one customer at a time. As a
Service Advisor , you will own the customer experience in the
service lane and are the first point of contact for the client as
it relates to their vehicle status, repairs and diagnostics.
Well-versed in product offerings, inventory needs, technician
scheduling and customer service. Responsibilities: Manage the
end-to-end service experience for our clients Review inspection
findings and video MPIs with customers Present maintenance and
repair recommendations confidently Coordinate promise times and
ensure accurate repair documentation Collaborate with technicians,
parts and support teams Qualifications: Previous Service Advisor
experience required (luxury preferred) Strong communication,
follow-up, and time management skills Ability to perform in a
structured, high-volume environment Strong record of positive
customer satisfaction results Fantastic communication skills with
your customers Professional personal appearance Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance 401(k)
Savings Plan with Employer Match Paid Vacation/Company Holidays
Competitive Wage Plans Ongoing Professional Development and
Internal Promotions Company Outings and Activities Employee
Discounts Additional Offerings: Appointment focused service model
that enables proper preparation Video MPI process completed on
every vehicle MyKaarma platform for MPI, workflow tracking, SMS,
approvals, and payments CSR and 12-person valet team along with
dedicated service manager Whether you’re an industry veteran or
looking to begin your career in the exciting, fast-paced world of
automotive retail, we’ll provide you with the tools, training, and
opportunities to help you succeed. For immediate consideration,
visit us at GermainCareers.com . We are an equal opportunity
employer and prohibit discrimination/harassment without regard to
race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic
protected by federal, state or local laws. LP
Keywords: Mercedes-Benz of Easton, Middletown , Automotive Service Advisor, Engineering , Columbus, Ohio
